On Side Restoration Services

Client Overview

On Side Restoration Services is one of Canada’s leading privately-owned restoration companies. Founded in 1979, the company specializes in water damage, mold remediation, fire restoration, storm damage, and flood restoration services. With branches across Canada, On Side Restoration is known for its rapid and efficient emergency response services.

The Challenge

On Side Restoration wanted to improve its digital presence to better serve clients across Canada and attract new business through online inquiries. Working with their senior management in the Vancouver, British Columbia office, the primary challenge was to create a website that would clearly communicate their extensive service offerings while also providing a user-friendly experience for potential clients seeking immediate assistance in times of crisis.

The Solution

Rhino Marketing now Steingate Advertising undertook a comprehensive website redevelopment project for On Side Restoration Services. Key components of the solution included:

  • Website redesign to improve navigation and user experience
  • SEO optimization to ensure the website ranked highly for relevant search terms
  • Emergency response focus with clear calls to action for immediate assistance
  • Service pages detailing each type of restoration service offered
  • Content strategy to provide valuable information to clients about what to do in the event of various emergencies

The Process

The project began with a discovery phase to understand the unique needs of On Side Restoration’s clients and the competitive landscape. Based on this research, Rhino Marketing/ Steingate Advertising designed and developed a website that was not only visually appealing but also highly functional, with a focus on driving conversions.

The Results

The new website led to significant improvements in key performance metrics, including:

  • Increased website traffic from organic search
  • Higher engagement rates from users seeking emergency services
  • More inquiries through the website’s contact forms
  • Improved brand credibility thanks to the professional and user-friendly website

Testimonial

“The website redesign by Rhino Marketing/Steingate Advertising has been a game-changer for our business. The focus on emergency response and clear service information has helped us better connect with clients during their time of need. We’ve seen a notable increase in online inquiries, and the feedback from clients has been overwhelmingly positive.” — On Side Restoration Representative

Disclosure: This website was originally designed and developed by Rhino Marketing, based in Port Coquitlam, B.C., Canada. Please note that neither Rhino Marketing nor Steingate Advertising, located in Maple Ridge, currently manages or maintains this website. Changes may have been made by the client or their team since the initial design and launch.

Visuals/Portfolio Snippets